Flat Rate EXPOSES Lazy Techs and that Scares the Auto Repair Industry
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Curtis Gardner is an Audi Master Guild technician. Today he joins Jeff to talk about his perspective on flat-rate pay, emphasizing both its financial upsides and its negative impact on technician mental health and work-life balance. They also share stories of the challenges and drawbacks of dealer politics, as well as the undervaluing of skilled problem-solvers—known as the "Jims" of the shop—who often keep shops running but aren’t compensated accordingly.
00:00 Chrysler: Embracing Opportunity for Growth
00:00 Chrysler: Embracing Opportunity for Growth
15:41 Rear Alignment Challenges and Costs
28:59 Flat Rate vs. Guaranteed Pay Debate
39:23 Prioritize Addressing Urgent Issues
48:11 Auto Repair Estimate Dilemma
54:00 Unwanted Vehicle Inspection Alerts
01:04:53 Need for Persistent Problem Solvers
01:18:40 Entrepreneurial Journey: From Gym to Business
01:24:38 Technician Money Management Struggles
01:41:41 "Advice for Unfulfilled Tech Workers"
01:49:23 Advocating Conversations for Technicians
01:56:35 Balancing Work and Family Struggles
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