The Auto Repair Industry Needs to Fix More than Just Cars | Bryan Pollock
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In this episode, Jeff Compton is joined by his longtime friend and colleague Bryan Pollock. Bryan remembers stories of diagnostic mishaps and stresses the importance of following proper service information and thorough quality control processes. Together, they highlight the critical need for ongoing technician training, investing in apprenticeship programs, and fostering a culture of continuous improvement in the shop.
00:00 Jade Mechanic Podcast: Frustration Episode
00:00 Jade Mechanic Podcast: Frustration Episode
10:26 Accountability in Automotive Repairs
12:00 Cost of Staff Training Commitment
20:59 "Diagnostic Limits in Auto Shops"
25:37 "Effective Group Communication Tip"
29:13 Nissan Programming Challenges
33:58 Tool Investment Strategy
39:02 Flaws in Production-Based Pay
44:57 Multiple Children Shadowing Experience
50:13 "Social Media & Royalty Auto Insights"
53:15 Training and Career Progression Importance
59:21 Delayed Realizations and Regrets
01:05:02 Chrysler Pacifica Clutch Issue
01:09:39 "Identifix: Underappreciated Diagnostic Tool"
01:20:02 Mystery of the Lake's Knowledge
01:21:02 Cost-Effective Local Training Option
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